|
Confirming your booking and / or Payment of your deposit is your acceptance of our Terms and Conditions.
Conduct
You agree to:
Respect your fellow campers.
Respect the privacy of the residents of the farm.
Not cause disturbance by noise.
Only have fires at the designated places.
Not have barbecues at other places without prior agreement (dependent upon proximity of other tents and wind conditions)
Not play amplified music.
Not take your motor vehicle beyond the unloading point (if camping in The Orchard).
Campers causing a nuisance may be asked to leave.
For Campers who bring your own tents
Payment of Fees
The camping fees and vehicle charge for your whole stay (less the deposit if one was paid) must be paid within 24 hours of your arrival (a receipt will be given).
At the same time, you pay an advance for use of firewood and the Visitor's Barn (if applicable).
The booking deposit will not be refunded should you cancel, but may, at our discretion, be credited towards a future stay (within two years) if you give us reasonable notice of your cancellation.
If you have to leave early, 50% of your payment for the remaining days will be refunded (or more at our discretion, depending on circumstances and time of year).
For Campers hiring Yurts and Bell Tents
Payment of Fees
Approximately 50% of the total fee is paid in advance to confirm your booking.
The remainder of the fee for your whole stay must be paid within 24 hours of your arrival (a receipt can be given).
At the same time, you pay an advance for firewood, bedding and use of the Visitor's Barn (if applicable).
Deposit against Damage
On arrival, you must pay a £40 deposit against damage or degradation to the yurt (£20 for bell tents). This will be repaid at the end of your stay, but deductions may be made for things such as mud or stains on the rugs or futons, food spillages, wax spillages, physical damage.
Cancellations and Refunds
If you cancel your booking, you will be given a credit towards a future yurt (or bell tent) holiday: the amount of credit given will be 10% of your deposit for each full week of notice that you give (including 10% for the week leading up to the start of your booking), up to a maximum of 80%. At our discretion, if you give at least one month notice of your cancellation, we may make a part refund to your bank account.
If you have to leave early: normally you would not be entitled to a credit, but at our discretion, we may give you some credit towards a future stay (depending on circumstances and time of year).
Credits are valid only for two years.
The Rules of the Yurts and Bell Tents
No Shoes (they can be left just inside)
No Use of Cooking Stoves inside
No Excessive Drinking and Inappropriate Behaviour
No Smoking
No Pets
Candles only on the Stone Slabs
Do Not Remove the Futon Covers
| 
